FAQ

We would like you to store anything you need to but there are some restrictions. Items which we have identified as hazardous and/or not suitable for Containerised Storage, and which we do not allow our customers to store in our secure storage facilities are:
•   toxic, pollutants or contaminated goods
•   firearms, munitions or explosives
•   radioactive materials
•   hazardous goods
•   living plants or animals
•   food or perishable goods
•   cash and securities
•   illegal goods
•   waste

One of the benefits of using Northern Self Storage is that you are not contracted to a long term lease. Please remember to give us at least fourteen (14) days written notice before the end of the month of your intention to move-out.

Our minimum period is one (1) month and there is no limit to how long you can stay.

We ensure there is a large range of security features at our stores, ranging from cctv cameras to electric fences and access control systems.

Most of our units are 2.4 metres high.

No problem, you can transfer to another Container size unit anytime and as many times as you want.

Our well trained staff can assist you to select the Container size that best suites you. Remember if you need regular access to your stored items then a larger space where you can pack aisles will be beneficial. If you know you will only access the Self Storage Container once you move-out then a smaller space can save in costs.

You will need to sign a lease before you have access to your storage unit. Please remember to give us at least fourteen (14) days written notice before the end of the month of your intention to move-out.

Access is granted 24/7 to our Self Storage Containers.

Please note that our office hours are different to our access hours. The office is open from 07:00 – 16:30 on weekdays only.

No problem, you will have access to your storage container on the same day that payment is received. If you join part way through a calendar month your initial payment will be pro-rated for that month.

There is no reservation available for storage containers. Containers are allocated on a first come first serve basis

In the interests of safety for our customers and staff, Northern Self Storage does not accept cash as a form of payment.

All payments should be made by debit order, EFT, direct deposit or we can accept card payments however bank charges will be added on.  You will have the opportunity to complete a debit order form for simple and hassle free payments.

Your first months rental and deposit is due on or before your move-in date. Thereafter rent is due on or before the first of every month.

Please be aware that for the safety of our customers and staff we do not accept cash on site.

Our helpful staff will explain all you need to know when you move-in, however it is important to note that you will need:
•   One month deposit
•  Your own padlock.

This depends on the Container size that you have selected. We have 3, 6 and 12 metre Container Self Storage units available If you are not sure what size will suit you contact one of our well trained staff and we will assist you.

Container Self storage is simple, hassle free and easily accessible. Simply select the Container size, in the location that best suited you and then move-in. There are no long term contracts to sign and you can move-in on the same day. Access is free of charge and you can change your unit size any time you want. Not sure what size is right for you? Call our friendly staff on 011 469 4984 or contact us here